Protection

Protect your revenue. Prevent.

Protect your bottom line with a risk engine that actively manages threats, prevents fraud, and minimizes false positives. From passkey authentication to dispute management and 3DS, we provide everything you need to safeguard your business and stay compliant.

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50ms

Fraud blocked before it reaches checkout

3x

Faster dispute resolution. No manual effort

1 Passkey

Zero friction

01
Maximize your approval rates
Go beyond standard fraud blocking. Our intelligent risk engine accurately identifies legitimate buyers, ensuring you never sacrifice valid conversions.
02
Unify your risk infrastructure
Manage fraud prevention, network disputes, and biometric authentication natively within your payment platform. Eliminate the complexity of relying on disconnected, third-party security plugins.
03
Automate complex risk decisions
Replace slow, manual review processes with machine-learning algorithms and custom routing rules that assess transaction risks in real time.
04
Future-proof your compliance
Expand globally without friction. Built-in Level 1 PCI DSS compliance and dynamic 3DS ensure your business is automatically aligned with complex regional mandates.

How it works

Our technology works in the background to protect your business before, during, and long after the actual checkout. Here’s how.

Step 1

Real-time risk assessment

The moment a payment is initiated, our risk engine silently analyzes hundreds of data points to reduce potential threats.
Diagram showing a card icon leading to a shield icon with three outcomes: check, warning, and cross icons.
Step 2

Dynamic authentication

Trusted customers are automatically exempted from extra security checks, while suspicious transactions trigger a 3D Secure verification step.
Diagram showing user authentication process with success on left, failure with password input on right.
Step 3

Post-purchase protection

Your protection continues long after checkout.
We use secure data tokenization and early-warning alerts to help your team resolve disputes before they escalate.
Diagram showing Checkout Info linked by arrow to Data Tokenization and Early-warning Alerts options.

The built-in tools that secure your payments

Pay.com provides a complete infrastructure designed to actively prevent fraud, resolve disputes, and automate your risk workflows to protect your bottom line. All while ensuring your trusted customers enjoy a seamless checkout.

Manage disputes from one platform

Handle network disputes, compile evidence, and track chargeback statuses directly from a single, centralized dashboard.

  • Recover more revenue

    Win back funds from invalid chargebacks by submitting automatically compiled evidence directly to issuers.

  • Save operational hours

    Eliminate the manual work of tracking down transaction details and spreadsheets across multiple disconnected systems.

  • Lower dispute ratios

    Keep your dispute ratios healthy by actively managing and promptly responding to all network inquiries.

Dispute lifecycle steps: Dispute received, evidence generated, evidence submitted, dispute won with icons.

Intercept chargebacks early

Receive early-warning alerts the moment a customer disputes a charge, giving your team a window to resolve it and avoid penalties.

  • Minimize chargeback fees

    Stop disputes early to avoid costly, non-refundable network penalties.

  • Preserve your win rate

    Keep formal chargebacks off your processing record to protect your relationships with acquiring banks.

  • Resolve issues cleanly

    Issue proactive refunds directly to frustrated customers, turning potential disputes into quiet resolutions.

Notification with bell icon stating early warning alert: a customer is disputing a charge.

Block fraud in real time

Protect your revenue with an intelligent risk engine that analyzes hundreds of data points to instantly identify and stop fraudulent transactions.

  • Stop revenue leaks

    Prevent bad actors from draining your revenue by accurately blocking fraudulent attempts the moment they happen.

  • Increase legitimate approvals

    Stop turning away good customers. Accurately score threat levels to recognize and approve genuine buyers.

  • Stay ahead of threats

    Future-proof your business against evolving fraud tactics with machine learning that adapts to new patterns automatically.

Diagram showing fraud process: transaction received, data analysed, threat scored, fraudulent transaction blocked.

Automate your risk operations

Reduce manual reviews and operational overhead by setting custom rules that automate your security decisions in the background.

  • Scale without headcount

    Handle increasing transaction volumes safely without needing to hire an army of manual risk analysts.

  • Minimize human error

    Ensure your specific risk policies are applied consistently to every transaction.

  • Accelerate order fulfillment

    Instantly clear low-risk transactions to ship products and deliver services faster.

UI showing a condition with field Risk Score, operator is greater than, value 75, and option to add action.

Secure checkout optimization

Use dynamic 3DS2 protocols to fulfill strong customer authentication (SCA) requirements while keeping the checkout process completely frictionless for trusted buyers.

  • Boost checkout conversions

    Prevent cart abandonment by ensuring your trusted, low-risk buyers never see a frustrating security prompt.

  • Offload fraud liability

    Shift the financial responsibility of chargebacks away from your business and onto the issuing bank for fully authenticated transactions.

  • Expand globally with confidence

    Enter strictly regulated markets knowing you are fully SCA-compliant without sacrificing your user experience.

3DS payment verification screen with six-digit code entry and verify button on blue background.

Safe, frictionless authentication

Deploy the world’s leading Passkey infrastructure to verify customer identities instantly using secure, device-native biometrics.

  • Maximize authentication speed

    Get customers through checkout quickly using Face ID or Touch ID tools already built into their personal devices.

  • Prevent account takeover

    Protect your customers and your brand reputation by making it nearly impossible for bad actors to steal credentials.

  • Build buyer trust

    Offer a premium, frictionless security experience that encourages customers to return and purchase again.

Authentication screen prompting to use passkey by scanning fingerprint to confirm payment.

Use cases

Stop fraud without blocking legitimate sales

Problem: Overly strict security rules lead to false declines, turning away legitimate customers and costing you hard-earned conversions.

Solution: Our intelligent risk engine and dynamic 3DS instantly assess buyers. Block actual threats while automatically exempting recognized shoppers.

Minimize costly chargeback fees

Problem: Managing network disputes manually increases overhead, and formal chargebacks damage your standing with acquiring banks.

Solution: Intercept disputes at the source with early-warning network alerts. Issue proactive refunds or submit automated evidence to win back revenue and avoid penalties.

Eliminate checkout friction

Problem: Forcing customers to remember passwords or wait for SMS codes creates frustrating roadblocks that kill conversions at checkout.

Solution: Use global Passkey infrastructure to let buyers authenticate instantly and securely with device-native biometric tools like Touch ID.

Secure sensitive payment data

Problem: Use global Passkey infrastructure to let buyers authenticate instantly and securely with device-native biometric tools like Touch ID.

Solution: Secure all transaction data in a Level 1 PCI-compliant environment. Encrypt and tokenize card details instantly so sensitive information never touches your servers.

Woman holding phone with text about intelligent engine and benefits displayed below her.Bar chart showing recovered revenue from January to August with $128,450 total recovered revenue.Blue-themed security lock image with Passkey Authentication and Face ID and Touch ID icons.Graphic of a locked credit card with icons for database, document, and user below, symbolizing data security.

Go beyond Protection

Payments

Accept payments globally and maximize your conversions by giving your customers a seamless, localized buying experience.

Optimization

Boost your revenue by automatically rescuing declined transactions, minimizing fees, and maximizing your authorization rates.

Treasury

Take control of your global cash flow, reduce manual work, and get complete financial visibility across your entire business.

Frequently asked questions

How does Pay.com handle KYC and AML compliance?

Onboarding includes identity verification, business document checks, sanctions and PEP screening, and ongoing monitoring. All processes meet AML and KYC requirements in every market where Pay.com operates, and we work with regulated partners where needed.

How are chargebacks handled?

Pay.com tracks chargebacks across every connected acquirer in one inbox, with full lifecycle visibility, from notification through evidence submission and resolution. You can respond directly in the dashboard or via API, and we can submit compelling evidence on your behalf.

Does Pay.com have a built-in risk engine?

Yes. Our risk engine evaluates each transaction in real time using hundreds of signals and ML models trained on cross-merchant network data. You get a score and a recommended action, approve, challenge with 3DS, or block, per transaction.

How does Pay.com protect against fraud?

Pay.com layers built-in fraud detection, device fingerprinting, behavioral signals, velocity rules, AVS/CVV checks, and machine-learning risk scoring, with 3D Secure 2 and chargeback protection. You can also bring your own third-party fraud tool through the orchestration layer.

Have more questions? Get all the answers.

View all FAQs

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